Policy

TRONGY Privacy Policy

Welcome to the TRONGY platform! Protecting your privacy is very important to us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information from you:

Contact Information: Such as your name and email address.

Account Information: Including your username, password, and transaction history.

1.2 Usage Data

We may also collect information about how you access and use our platform, including:

Log Information: Such as your IP address, browser type, access times, pages viewed, and the page you visited before navigating to our site.

Device Information: Information about the device you use to access our platform, including the hardware model, operating system and version, and mobile network information.

Location Information: We may collect information about your location if you permit us to do so.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our platform and hold certain information. Cookies are files with small amounts of data that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

2. How We Use Your Information

We use the collected data for various purposes:

To Provide and Maintain Our Services: Including processing transactions, managing your account, and providing customer support.

To Improve Our Platform: Analyzing usage patterns to enhance user experience and develop new features.

To Communicate with You: Sending you updates, notifications, and other information related to your account and our services.

To Ensure Security: Monitoring and analyzing activity to detect and prevent fraudulent transactions and other unauthorized activities.

To Comply with Legal Obligations: Ensuring we meet regulatory requirements and respond to lawful requests.

3. Information Sharing and Disclosure

We may share your personal information with:

Service Providers: Third-party companies that help us provide, improve, and support our services.

Legal and Regulatory Authorities: When required by law or to respond to legal processes.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal information that we hold.

Correction: You can request that we correct or update your personal information if it is inaccurate or incomplete.

Deletion: You can request that we delete your personal information, subject to certain exceptions.

Restriction: You can request that we restrict the processing of your personal information.

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top. You are advised to review this policy periodically for any changes.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]

Thank you for trusting TRONGY with your personal information. We are committed to protecting your privacy and providing you with a secure and reliable platform.

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